Your HVAC system needs proper installation, maintenance, and repairs to operate effectively and efficiently. Reliable HVAC contractors keep your system running for home comfort, helping you avoid future problems and saving you on energy costs. Because HVAC systems are complex and expensive, you must take careful consideration when selecting a contractor.
Verify Credentials and Licensing
While Long Island doesn’t require HVAC contractors to hold a license, many still opt to obtain one. You can request the contractor’s license number and verify it through the state’s licensing board. Additionally, look for contractors certified by recognized organizations. For example, the North American Technician Excellence (NATE) certification requires technicians to pass rigorous exams that test their knowledge of HVAC systems and proper installation and service practices. This certification demonstrates a high level of technical expertise.
If the contractor will be handling refrigerants, ensure they also have EPA 608 certification, a federal requirement for those working with refrigerants. Verifying these credentials provides peace of mind when hiring a contractor.
Check Insurance Coverage
According to New York state regulations, HVAC contractors operating in Long Island must have insurance. Contractors must carry commercial liability insurance, commercial property insurance, workers’ compensation insurance, and commercial auto insurance.
Liability insurance protects you in case of damage to your property. Workers’ compensation insurance protects employees if injured on your property, so you are not held liable. Before hiring professionals, you should always ask for proof of insurance from any HVAC contractor and verify that the coverage is current. HVAC contractors should have no issue providing potential customers with this information.
Research Customer Reviews and Referrals
While word of mouth is often a good way to find a great contractor for heating and cooling services, you must dig much deeper into research before hiring one. First, ask family, friends, and neighbors for recommendations. If you are hiring a professional for a specific service, seek recommendations from people who have had similar work done. For example, if you’re looking for someone to install a new HVAC system, ask those who have recently completed this type of project.
You should also read online customer reviews to look for complaint patterns. Check reputable sites like the Better Business Bureau and Google. Consider common complaints regarding inconsistent work, poor craftsmanship, and pricing issues. If there are consistent complaints, avoid the contractor.
Ask About Specialization and Experience
It is essential to hire a contractor with extensive experience. Hiring a contractor who is well-versed in providing services for your HVAC system can ensure they understand the nuances of your brand and model. Experience working with particular HVAC models ensures the contractor can offer effective and efficient services.
You can also ask how long the company has been in business and what they specialize in. A company that has at least five years of experience may be a better option. In addition, a company that specializes in residential HVAC systems is probably a better fit for homeowners than one that does a lot of commercial work.
Compare Multiple Quotes
With so many HVAC contractors in Long Island and surrounding areas, narrowing down your choices can seem daunting. Before deciding, you should seek at least three estimates from contractors if you have an upcoming project. Compare the quotes to determine which will offer the best service and pricing.
Although it may be tempting to choose the lowest bid, this is not always wise. Lower bids may indicate a lack of experience or subpar materials. Prices that seem too good to be true often are. Look at the following factors to compare quotes.
- Labor costs
- Equipment specifications
- Warranty Details
- Terms and conditions
You should seek written and itemized quotes to know what you will pay for each part, piece of equipment, or service. Itemization ensures no hidden costs leave you with surprises when it comes time to pay.
Ask About Energy Efficient Options
With energy costs rising alarmingly, you need to choose an HVAC contractor who is knowledgeable and enthusiastic about high-efficiency systems. Increased energy efficiency can help you save on your heating and cooling costs. I can also help you reduce your home’s carbon footprint.
The contractor should also have extensive knowledge of Energy Star-rated HVAC equipment. Ask them about their knowledge of HVAC zoning systems and other modern options that allow for more precise temperature control in various areas of your home. It never hurts to talk to a contractor one-on-one to learn more about their attitude regarding energy efficiency and how they can help you make effective decisions.
Learn About the Contractor’s Sizing Process
Proper HVAC system sizing ensures performance and longevity. Systems that are too big will waste valuable energy. Smaller systems may not heat or cool effectively. Both can lead to unnecessary energy expenditures.
HVAC contractors should never make system recommendations without first conducting a load calculation. Load calculation considers the following:
- Insulation
- Home size
- Climate
- Occupants
- Windows
Never accept suggestions or estimates without a load calculation. They could be incorrect for your home’s needs, which should be considered a red flag. Your home deserves a consummate professional who will consider all factors and help you select the best system and size.
Inquire About Their Maintenance Plans
Maintenance is an essential component of residential and commercial HVAC services. Most reputable contractors offer extensive maintenance services and protection plans, including seasonal inspections, cleanings, and minor repairs.
When you sign up for a maintenance agreement, some companies offer two tune-ups a year at a price that is less than the cost of scheduling individual visits. These plans also often include priority service, discounted repair rates, and extended warranties on parts and labor.
Enrolling in a maintenance plan ensures that your HVAC system remains efficient, catches potential problems early, and reduces the likelihood of unexpected breakdowns. Be sure to ask about the specific services included in the plan, any additional perks, and whether the company customizes its offerings to meet your system’s unique needs.
Inquire About Warranties and Guarantees
Reputable contractors stand behind their work and offer warranties. Ask for detailed information on any warranties and guarantees, and get everything in writing. Look for warranties for the equipment, parts, and labor. Guarantees and warranties offer great peace of mind should something go wrong with the provided services.
Confirm Emergency Services
HVAC repair issues can arise at the worst possible times, so you need a contractor to provide emergency services after hours and on weekends. Not all contractors offer emergency HVAC repair in Long Island. Inquiring about emergency repair services and how you can contact the contractor after hours is essential.
Contact Your Local Professionals
Cool Power LLC brings over 40 years of HVAC experience to the residents of Long Island and surrounding areas. We offer residential and commercial HVAC system installation, repair, and maintenance plans. Additionally, we can help with all your indoor air quality needs and provide 24/7 emergency services.
Contact us today to schedule an appointment with one of our dedicated team members.
